The Ritual Duo
Sealed, because the routine is the product.
Restore Balm seals. Recovery Cream conditions. They don’t come apart — not as a discount, as a discipline.
Two 60 ml jars · Sealed as a set · First run of five hundred
Free shipping Australia-wide · Ships in 1–2 business days from Surfers Paradise
Free shipping Australia-wide · Sealed set · 30-day returns on unopened sets
The Ritual
Restore Balm + Recovery Cream · 60 ml each · one sealed set.
The Ritual Duo doesn’t come apart. Not as a bundle deal, not as a starter pack — as one sealed system, formulated as a pair and sold as a pair.
Step one — Restore Balm. Richer · Sealing · Protective. For fresh ink. Thin layer, clean dry skin, morning and night.
Step two — Recovery Cream. Calm · Condition · Refresh. For the second stage. A lighter daily cream that sinks in fast to hydrate and soothe while the work settles — the months most people skip.
How to use — the night, the morning, the second stage
Your artist’s aftercare comes first, always. They know what they put in your skin.
The night. Wrap off when your artist says, a gentle wash, and nothing on it. Nine times out of ten, the first night it’s left alone to breathe.
The morning after. Restore Balm, the thinnest layer on clean, dry skin, matte not shiny. Morning and night, for the first seven to fourteen days, while the skin closes.
The second stage. Once flaking has finished and there are no open patches, step down to Recovery Cream alone, daily, through the months it takes to settle. Most people stop at week two. Don’t.
Heavy work and full-day sessions — the layered protocol
Big work is not a big version of small work. A full day in the chair, a multi-session rework over old ink, a full back, a solid black fill — the ink is driven in harder and the skin is worked for hours at a stretch, and it takes far more punishment than a short sitting ever delivers. The aftercare card you get handed is written for a small tattoo. Heavy work needs its own protocol.
Critical stage — both, layered. Recovery Cream first, Restore Balm straight over the top.
Closing stage — Restore Balm alone. Thin layer, morning and night.
Second stage — Recovery Cream alone. Weeks out, step down. Daily cream, until it’s settled.
Built to a standard
Formulated in Australia. Proven in a working studio. Manufactured to our specification by our production partner.
Every batch is tested, not claimed: no pathogenic micro-organisms · pH 6.7 measured on batch · three-year shelf life · ISO 22716 and FDA GMP held at the manufacturing site.
Both ingredient lists are published in full, on the jar and on our FAQs page. Nothing hidden behind “and other ingredients”.
One product. One price. No sales, no starter sizes, no half measures.
Where to find it
Squires Ink Tattoo Studio — Shop 7/26 Orchid Ave, Surfers Paradise. On the counter every day the studio is open. Ask for the Ritual Duo at checkout.
Online — right here. Free shipping Australia-wide, dispatched from Surfers Paradise in 1–2 business days.
Studios and stockists: info@telcollection.com.au.
From the founder
“I’ve looked after work with everything the market sells, and most of it made promises my skin never kept. So I built the thing I could never buy.”
— Benny Aquilina · seventeen years under the needle, still to this day · owner, Squires Ink, Surfers Paradise
Aftercare is usually made at a distance from the chair. This was made at the counter of a working studio, by the person who owns it — and it goes on his own skin before it goes on anyone else’s.
Shipping and returns
Free standard shipping, Australia-wide.
Shipping
Every order ships from Surfers Paradise, Queensland, within 1–2 business days of your order. We send with Australia Post.
Standard shipping is free Australia-wide and travels as Parcel Post — typically 2–6 business days to metropolitan addresses, and longer to regional and remote areas. Those are Australia Post's estimates, not guarantees.
Express Post is available at checkout for $15 — next business day to most metropolitan addresses inside Australia Post's Express network.
You’ll receive tracking by email the moment your order is on its way. We currently ship within Australia only.
If a parcel hasn’t moved for five business days past its estimate, email info@telcollection.com.au and we’ll chase it with Australia Post and sort it out. Once a parcel is with the carrier we don’t control its timing — but we do control whether you’re left wondering.
Prefer it today? The Ritual Duo is on the counter at Squires Ink Tattoo Studio, Shop 7/26 Orchid Ave, Surfers Paradise.
Returns
We have a 30-day return policy — you have 30 days after receiving your item to request a return. To start one, email info@telcollection.com.au with your order number and we’ll walk you through it. Accepted returns go to:
TEL Collection (Aqua747 Pty Ltd)
Squires Ink Tattoo Studio
Shop 7/26 Orchid Ave, Surfers Paradise QLD 4217
Items sent back without first requesting a return will not be accepted.
Hygiene and skincare products
For health and hygiene reasons, we can’t accept change-of-mind returns on aftercare or skincare products once they’ve been opened or used. Unopened sets in their original, sealed packaging may be returned within 30 days of delivery, in line with the conditions above.
Damages and issues
Inspect your order when it arrives. If anything is defective, damaged, or not what you ordered, contact us immediately at info@telcollection.com.au so we can make it right.
Your rights under the Australian Consumer Law
Nothing in this policy limits your rights under the Australian Consumer Law. Our products come with guarantees that cannot be excluded. If a product is faulty, damaged, not of acceptable quality, or significantly different from its description, you are entitled to a remedy (i.e. a repair, replacement or refund), regardless of whether the product has been opened. Where a failure is minor, we may offer a repair or replacement. Where a failure is major, you may choose your preferred remedy.
Refunds
We’ll notify you once we’ve received and inspected your return, and let you know if the refund is approved. If approved, you’ll be refunded to your original payment method within 10 business days. Banks and card companies can take a few extra days to post it. If more than 15 business days have passed since approval, email info@telcollection.com.au.
Choose options
Why two
Two stages. Two formulas.
Fresh work needs sealing. Settling work needs conditioning. The balm is too heavy for the second stage. On its own, the cream is too light for the first.
Two textures. Two jobs.
Step one · The first 7–14 days
Restore Balm
Richer · Sealing · Protective
A concentrated balm that lays down a protective layer and holds moisture in while the work closes over. Thin layer, clean dry skin, morning and night.
Step two · The months after
Recovery Cream
Calm · Condition · Refresh
A lighter daily cream that sinks in fast to hydrate and soothe while the work settles. The stage most people skip. Don’t.
Heavy, detailed work uses both, layered. Seventeen years under the needle says one product can’t do it. That is why they’re sealed together.
The chemistry
We live and breathe tattoos — we know chemistry.
Both ingredient lists published in full, in order, exactly as they read on the jar — see the FAQs. Every batch tested, not claimed. Nothing in there we can’t explain.
- MicrobiologyNo pathogenic micro-organisms.
- pH 6.7Measured on batch.
- Three yearsShelf life.
- ISO 22716 · FDA GMPHeld at the manufacturing site.
Chapter Two
Run 01.
In development. The list gets the release date, the story behind it, and the doors 24 hours before they open to the public.
From the chair
The artists it was built alongside.
“What I recommend to my clients is formulas that work in hydrating the skin and look after my work long after it leaves the studio. Because this is my passion.”
Valerio CiciarelliLarge-scale realism · Squires Ink, Surfers Paradise
Calabria to the Gold Coast. Best Realism Piece, Caserta 2019. The artist currently working the founder’s chest, session after session, with the Ritual on the counter beside him.
No payment. No free product. No arrangement. His words are his own.
Questions
Answered straight.
If it isn’t covered here, email info@telcollection.com.au — the founder reads them.
Yes. Your artist’s aftercare comes first, always. How soon you start depends on the size of the piece, the hours in the chair and the detail in it. Nine times out of ten, the first night it’s left alone to breathe. Restore Balm starts the next morning: the thinnest layer on clean, dry skin, matte not shiny. The full routine reaches your inbox the morning after you buy at the counter, or once your set has landed online.
Usually after seven to fourteen days, depending on the session. Once flaking has finished and there are no open patches, the balm stops and Recovery Cream carries on alone, daily, for the months it takes to settle. On heavy work the cream is already in, layered under the balm from the first days. It’s the half most people skip.
Because the routine is the product. Every piece needs both, one after the other: Restore Balm while the skin closes, then Recovery Cream through the months it takes to settle. That step-down decides how a tattoo reads in a year, and in ten. Heavy work (full days, reworks, solid fills) needs both from the start, layered. Selling one without the other would be selling half the job. So it’s one sealed set, one price, never sold apart. Seventeen years under the needle says so.
Patch test first: a small amount on the inside of your forearm, wait 24 hours.
Worth knowing before you start. Restore Balm contains lavender, chamomile and turmeric oils. Recovery Cream is preserved with phenoxyethanol and methylparaben. If you have a known fragrance or essential-oil allergy, that is the part to check.
If you have a skin condition or a known allergy, check with your doctor or pharmacist before use — and always follow your artist’s instructions on fresh work.
Free standard shipping Australia-wide, dispatched from Surfers Paradise within 1–2 business days, tracking emailed. Express Post is $15 at checkout. Unopened, sealed sets can come back within 30 days. Opened products can’t, for hygiene reasons. Full detail in Shipping & Returns.